Direct Advocacy

Direct Advocacy

Our skilled and experienced staff respond to urgent advocacy needs on behalf of people with a disability who live in Western Sydney or South West Sydney. They offer assistance via phone, email or face-to-face.


We can advocate by writing letters, making phone calls and attending meetings to ensure that the rights, needs and interests of people with a disability are promoted and upheld.


We can help with many types of problems and issues including, but not limited to:

  • problems at work, home, and with neighbours
  • dealing with government departments
  • accessing health care and other services
  • educational issues
  • assistance with Guardianship Tribunal hearings


We can help if:

  • someone is abusing you
  • someone illegally discriminates against you,
  • you are not receiving a service you need
  • you are not satisfied with the support you are getting.


Our advocates will listen to you to find out what your problem is and what you would like to have done about. They will give you information, advice and referrals to help you solve the problem yourself. If you cannot solve the problem yourself our staff will undertake advocacy on your behalf.


We will always do our best to solve your problem as soon as possible. If CAWS is unable to help we will refer you to another organisation that is better suited to assist.


We will do our best to support your decisions and choices. Advocates will not act without first asking for your permission. Your records will be kept private and confidential, and you will always be treated according to our organisation’s values.


There is no charge for using this service.